Private Sessions & Classes – cancelation policy

If you would like to cancel or reshedule a private appointment with Emma or a class you have booked into, please contact Emma as soon as possible to let her know. We do request 3 working days notice for reschedules and cancellations and would advise you, regrettably, that there is a full charge for cancelations and rescheduled appointments if 3 working days notice is not given in email or by telephone to Emma Mills.

If you have purchased a 121 session, or pack of sessions for yourself, or for someone else please note that that the usual UK refunds and returns policy applies. (14 days)

Website Terms and Conditions

The purchase of all digital products, ebooks, pdf downloads and online content is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase.

All digital products, ebooks, pdfdownloads, resource material, videos, audios and online content are subject to copyright protection. Each digital product, ebook, pdf download, audio and online content sold is licensed to a single user only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases, Emma Mills London may encrypt, force password and/or stamp license details (including customer name, address etc) on its digital products to ensure additional safety.
All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, videos and online content are made through payment gateways such as PayPal that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible.
All purchases for digital downloads made on www.emmamillslondon.com are non-refundable or exchangeable. Since the products made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made please contact us via hello@emmamillslondon.com to discuss a resolution.
By placing an order with Emma Mills London, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Emma Mills London for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

(1) Introduction

These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy.

(1.2)

The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

(1.3) All products and services of Emma Mills and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.

(1.4) All products and services of Emma Mills and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.

(1.5) The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.

(2) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

(3) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website for any purposes related to marketing without our express written consent.

(4) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with / you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.

You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person’s user ID and password to access our website, unless you have that person’s express permission to do so.

We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.

(5) User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use.

Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

(6) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(7) Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

(8) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use[, or arising out of any claim that you have breached any provision of these terms of use].

(9) Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(10) Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

(11) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(12) Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(13) Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(14) Entire agreement

Subject to the first paragraph of Section [7], these terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

(15) Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.

(16) Internet E-Mail

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

(17) No Endorsements

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

(18) Links/Software

Links from or to web sites outside the Site are meant for convenience only. Emma Mills does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Emma Mills will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Emma Mills is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

(19) Payment for Products & Services

All Credit Cards will be processed at the time of payment. Emma Mills is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Cancellations and photography policies

(20) Refund & Cancellation Policy

All One to One and Class bookings require at least 24 hours cancellation notice. All (One to One Time, Class bookings, Private Meditation tuition sessions and Skype One to One Time sessions) may be cancelled up to 24 hours in advance of the appointment time.

(20.1) Workshops and Course bookings require a 40 day notice period. If courses and classes are cancelled before 30 days of the event occurring a full refund will be issued.

(20.2) Workshops, courses and events cancelled within 30 days of the event are non refundable.

(21) Photography

Occasionally, we record and or photograph coaching or teaching sessions in various media for instructional or marketing purposes. Your registration for, and participation in, virtual classes and/or meditation, workshops, classes and events includes your explicit permission to use any such recordings for any and all purposes without further notice

  1. Important Liability Statement
    The exercises, health information and meditation videos, audios, downloads, programmes and articles provided as part of the Services require a  level of responsibility and self-awareness in order to avoid harm. Before using any of the Services and Products, it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that the Services and Products are suitable for you. Before commencing any health and wellbeing program or meditation program and before making changes to your existing meditation and wellbeing program, you should consult your physician or other qualified Healthcare Provider in order to ascertain whether the programs and changes are appropriate for you. You are responsible for your own safety. A very important part of your own journey is to assume responsibility for your own wellness, your own body and your health. Please listen to your body and when in doubt, hold back on any breathing exercise. It is your sole responsibility to determine if any such suggested adjustments to breathing  is appropriate for your level of ability and physical and mental condition. You expressly waive and release any claim that you may have at any time for injury of any kind against the Company, or any person or entity involved with the Company including without limitation its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates and representatives.  You assume all risk of injury by using the content, Services and Products. Please do not use the content, Services and Products if you are not willing to accept this responsibility.

No content or other information contained on or provided through the Site or provided by the Company by email or in any manner whatsoever should be construed as medical and/or health advice. Always seek the advice of your physician or other qualified Healthcare Provider for answers to any questions you may have regarding a medical or health related condition. Neither the content, other information contained on the Website, nor any other Service offered by or through the Company is intended to be relied upon for medical diagnosis or treatment. Never disregard medical advice or delay in seeking it because of something you have read on the Site.

There is absolutely no guarantee, representaion, warranty or undertaking that you will not suffer injury arising out of participation in any mental or physical activity as shown on the Site or that your emotional wellbeing, health or wellbeing will improve as a result of participation in the Services.  Your health and wellness will improve as part of an all-round change in diet and activity level as advised by your Healthcare Provider.

LIABILITY: We try to make sure that all information that we post on the Site (and provided by us to you as part of any Services or Products) is correct, and we will use reasonable care and skill in providing Services to you. As long as we have done that, and subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website (including any articles posted by a third party) or provided through any Service supplied by us to you.

Definitions

In these terms and conditions, the following definitions apply:

1.1 “Services” means any information, video content, photos, articles and services ordered and/or provided by the Company through or via the Site and all services offered as part of the membership subscription or when viewed as a Visitor. Any electronic information supplied to you by the Company will constitute part of Service not a Product and any cancellation rights will apply and be interpreted accordingly.

1.2 “Products” means any products offered for sale on the Site.

1.3 “Site” means the emmamillslondon.com website and all other sites operated by Emma Mills London whether through that URL or otherwise.

Customer Service Emma Mills London 

Office – Emma Mills, 18 minster Chambers, Southwell, Nottinghamshire NG25 0HD

For questions regarding any of our policies, please contact us by email: emma@emmamillslondon.com